FAQs
- What time is check in and check out?
Check-in 12p.m.Check-out 12p.m. (It depends on the availability)
- Can I leave the room late?
It depends on the circumstances of the day (occupancy, chambermaids’ timetables). Always subject to prior request.
- Can I choose the type of bed in my room? (Large bed – two beds)
Yes.
- Do the rooms have a balcony or terrace? Can I reserve one?
Some on the 7th floor have balconies. Yes, they can be reserved.
- Are there non-smoking rooms?
Yes.
- How many storeys does the building have? Is there a lift?
The hotel has 8 floors and 2 lifts
- Is there air conditioning in the rooms? Does it work all year round?
Yes; it does not work all year round
- Is your hotel adapted for the handicapped?
Yes
- Can you keep my luggage when I leave the room?
Yes
- Is there a safe place to park my car? How much does it cost?
At the hotel’s own parking lot:18€ / day y 3€ / hour.
- Does the hotel have an Internet or e-mail terminal for guests?
No, but we have wi-fi services if the guest brings his own portable computer.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, it’s wireless.
- Do you have a quiet, romantic room? How can I reserve it?
There are some quiter than others. Yes, they can be reserved.
- What languages are spoken in Reception?
English, French, Italian
- Where may I rent a car?
In Atocha train station. We have many information on it.
English - Español